Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

• Account Information: Name, email address, and authentication credentials
• Payment Information: Billing details processed securely through Stripe. We do not store your complete credit card information on our servers.
• Usage Data: Information about how you interact with our service, including images uploaded and generated

1.2 Images and Content

When you use our service, you upload jewelry images for AI processing. These images are:

• Processed by our AI systems to generate enhanced product photos
• Stored temporarily to deliver your generated images
• Not used to train our AI models without your explicit consent
• Deleted from our processing servers after generation is complete

1.3 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our jewelry photography services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues or fraud

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our service (e.g., Stripe for payments, Supabase for data storage, FAL for AI processing)
• Legal Requirements: When required by law or to protect our rights and the rights of others
• Business Transfers: In connection with any merger, acquisition, or sale of company assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security assessments
• Limited access to personal information by employees

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Export your data in a portable format

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for the service to function properly.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will notify you via email.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@photogem.app